Terms & Conditions

Introduction

Welcome to Ingubo Textiles. By using our website, WhatsApp chatbot, or any of our digital platforms, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you must not use our platforms.

Use of Information

We do not sell or share your personal information with third parties, except as required by law or with your consent. The information collected will only be used for the purposes outlined in these Terms & Conditions.

User Responsibilities

When using our platforms, you agree to:

  • Provide accurate and complete information.
  • Use the platforms only for lawful purposes.
  • Not engage in any activity that disrupts or interferes with our services.

Payment Terms

All payments must be made in full before orders are processed. We accept the following payment methods:

  • Electronic Funds Transfer (EFT)
  • Cash Payments

Delivery Terms

We aim to deliver all orders within the specified timeframe. Delivery times may vary depending on your location and product availability.

Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt, provided it is in its original condition. Refunds will be processed within 7 business days of receiving the returned item.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted here, and your continued use of our platforms indicates acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at info@ingubotextiles.co.za or visit our website at www.ingubotextiles.co.za.

Last Updated: March 18, 2025 | Version: 1.0